Earn Smiles (points) with Scott Rewards to get amazing discounts as well as enjoy free experiences and products. Scott Rewards is applicable on www.scotthomedelivery.mu, in La Maison Scott, & Nespresso outlets!
What is Scott Rewards?
Scott Rewards is the loyalty program of www.scotthomdelivery.mu, La Maison Scott and Nespresso which allows you to earn Smiles and redeem them for free products, experiences and discounts. Scott Rewards forms part of Scott Investment Ltd and its subsidiaries.
Earn Smiles when you shop with us on www.scotthomedelivery.mu, La Maison Scott and Nespresso with a registered account. The Smiles will be added automatically to your profile following your purchase.
How to earn Smiles?
- Account creation gives you 1,000 Smiles
- Silver Status: For each Rs 1 spent (excluding VAT), earn 1 Smile.
- Gold Status: For each Rs 1 spent (excluding VAT), earn 2 Smiles.
- Platinum Status: For each Rs 1 spent (excluding VAT), earn 3 Smiles.
- Completing online activities: like our Facebook page, follow us on Instagram, subscribe to the Newsletter, etc. (see the Earn Smiles section for details)
Do my Smiles expire?
As long as you keep purchasing with us, your Smiles will not expire. Smiles expire only if there is no purchase in a period of 12 months after the last purchase.
How do I achieve the Silver status?
As soon as you create an account with us using your email address.
How do I achieve the Gold status?
Spend Rs 50,000 (excluding VAT) or more during a period of 12 months.
How do I achieve the Platinum status?
Spend Rs 100,000 (excluding vat) or more during a period of 12 months.
Does my status expire?
Yes, after 12 months. To maintain your status, you need to spend the minimum amount required by your current level status (refer to the tier conditions).
What happens if I return or cancel my order?
If you return your purchase and/or receive a refund, the Smiles you had earned on that order will automatically be removed.
How do I use my Smiles?
You can use your Smiles:
On the website www.scotthomedelivery.mu
- Discount at checkout:
At checkout, you can use the point slider to find out the amount of discount you would like to deduct from your total purchase. Note that the smallest discount is Rs 100 (excluding VAT) and the largest discount amount is Rs 100,000 (excluding VAT).
- Free products:
Choose your product from our Reward page; click on Redeem for the selected product and it will be added automatically to your cart. As simple as that!
In La Maison Scott and Nespresso outlets:
- Discount at checkout:
Several discount option will be available at checkout depending the available Smiles from your account. Note that the smallest discount is Rs 500 (excluding VAT) and the largest discount amount is Rs 50,000 (excluding VAT)
Is there a delivery fee for the free products?
The delivery is free of charge for free products. Just choose the pick-up option upon checkout and we’ll arrange for the delivery.