FAQ - Read First !

What's the order process?

Due to the confinement period impacting on our logistics and IT technical capabilities, the order process is as follows:

  • Add products to your cart
  • In the check out process, you can modify the quantities for each selected product
  • You will receive your order confirmation by email with a unique order no (eg: 1001SHD)
  • Pay the exact amount appearing on your order by choosing between two payment methods: By Credit Card or By Juice by MCB
  • If you are paying by Juice by MCB: (1) Search for Scott Home Delivery under merchants ( mobile no 58595088). (2) Write your unique order number in the payment reference field (3) validate your transaction
  • You will receive automatic notifications at each step of your order - from ordering to delivery
  • If payment is not received, your order will not be processed

    How to contact us ?

      • Chat with us live on our website. If the operator is not available, he/she will revert to you by email.

      • You can also email us at scotthomedelivery@scott.mu

       What's our Shipping / Delivery policy:

      • A delivery/shipping fee of Rs 250 will apply if your purchase value is less than Rs 3,000
      • No shipping/delivery fee if your purchase value is Rs 3,000 & above or if you choose the click and collect option
      • We try our best to deliver within 24 hours of receiving your payment (No deliveries on Sundays)
      • If we cannot fulfil your paid order, you will be refunded your full payment within a maximum of 15 days